In regards to your orders, please check to see if your item(s) is in fact a pre-order or in stock item(s) before requesting a status update. Estimated release dates are always shown on the product listing itself for a pre-order item(s). On that note I would take the estimated release dates with a grain of salt. Rocketbox Diecast Warehouse is not responsible for any delays on pre-orders due to manufacturer delays, date changes or anything that is beyond our control. We strive to do our best to update pre-order information as it is given to us but dealing with overseas distribution, that information is just not available to us most of the time. Pre-orders are usually paid for in advance by us therefore securing your item(s). Please be patient with us as these pre-order item(s) are usually listed months in advance. Due to us securing your pre-orders in advance, we have a no tolerance policy on pre-order disputes/claims and cancelations and will permanently limit customer accounts and share the details across a network of other die-cast stores/resellers.
Please make sure the item that is ordered is what you want as it is near impossible for us to re-neg on our distributors overseas. STOCK NOTICE: Our "In stock" indicator is not indicatory of in-hand stock, but total available allocations from our suppliers. We do this to represent what is available from our pre-purchased incoming inventory. *Note* It does however indicate in-hand stock for non pre-order items. Eg. "New Arrivals" Thank you for trusting us in securing some of the world greatest diecast releases from the biggest/best brands the diecast community has to offer. We truly do appreciate it. Pre-orders help our business maintain and strengthen supplier and manufacturer relationships; the more we get, the more we can offer! We ask kindly to limit emails requesting updates on anything in the pre-order section as in the current scope of the world, their will be delays from many of your favorite manufacturers. Rest assured, you will receive your pre-ordered item(s). Just please be patient with us.
